Strategic Services & Planning
Our experienced team works closely with key members of our client’s team to help determine the client’s real estate objectives after understanding its business needs and issues and considering growth projections, financial goals, market conditions and the need for flexibility.
NAI maintains an extensive database of available contact center properties and available labor statistics in most primary and secondary cities throughout the U.S. We have experts on the ground in over 55 countries worldwide with the local market knowledge, contacts and relationships to research markets quickly and identify opportunities. We access additional resources, including city/county economic development agencies and utility companies, to respond with accurate information in a timely manner.
NAI Global Contact Center/Site Selection Services assists with the preparation of employee and customer location demographics. We are skilled in the preparation of market analysis for labor bases, training and wage information, and analysis of competitive industries drawing on the same labor pools. NAI professionals also can assist in other areas such as negotiation of inducements/incentives designed to encourage relocating. Typically, we help clients access some of the following incentives:
- Reinvestment Zone/Tax Abatement
- Enterprise Zone Project Designation
- Site Preparation Funds
- Job Training Partnership Funds
- Day Care Provider
- Tax Abatements (General)
- Minimum Eligibility Requirements
Our experience in completing over hundreds of contact center projects often yields additional benefits for our clients in the form of incentives and assistance in arranging land acquisitions, obtaining zoning/entitlements and overcoming other regulatory obstacles.